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compound-sourcing-user-guide [2014/06/14 00:13]
flack
compound-sourcing-user-guide [2014/06/14 00:20]
flack
Line 69: Line 69:
  
 Instant Quote utilizes a unique price optimization algorithm which calculates the best price and fastest delivery quotes by comparing and optimizing compound prices, supplier discounts, small order fees, delivery costs, customs duties and reformatting options. Since the same compound is typically available from multiple suppliers and there are many parameters to consider during quote generation, the manual price and delivery time optimization could be very challenging even for a relatively small order: the number of possible quotes for 10 compounds each available from 5 suppliers, would be 510. Additionally,​ requesting stock availability information is time-consuming especially when the information has to be requested by email. Instant Quote utilizes a unique price optimization algorithm which calculates the best price and fastest delivery quotes by comparing and optimizing compound prices, supplier discounts, small order fees, delivery costs, customs duties and reformatting options. Since the same compound is typically available from multiple suppliers and there are many parameters to consider during quote generation, the manual price and delivery time optimization could be very challenging even for a relatively small order: the number of possible quotes for 10 compounds each available from 5 suppliers, would be 510. Additionally,​ requesting stock availability information is time-consuming especially when the information has to be requested by email.
 +
 +Our unique quote generation algorithm first automatically checks the stock availability for your selected suppliers. For almost 6M products we have access to the supplier'​s current stock levels that makes Instant Quote generation particularly reliable.
 +
 +In the next step, our robust optimization algorithm finds the best product matches by minimizing the total price and the delivery time. Instant Quote generation typically takes 1-2 minutes even for thousands of compounds. After the optimization algorithm finishes the generated quotes will appear in the Quote list view.
 +
 +After analyzing the summary table in Quote list view, you can click on "See details"​ to see the break down of the total price of the individual quotes and most importantly you can fine-tune the quote by excluding ​ compounds based on their effective price, stock availability and purity data. After you selected the products you want to remove, click on the "​Remove selected and recalculate"​ button and a new quote will be generated for the remaining products on-the-fly.
 +
 +
 +==== Placing an order ====
 +
 +After finalizing your quote, you can place an order by clicking on the orange Order button. Please note that the stock availability of the compounds can change any time. If you go back to a previously saved quote, the stock availability of a compound might have fallen below the acceptable minimum amount. In such a case, the particular product is displayed after clicking on Order. If your quote is older than a few days, we suggest to re-run Instant Quote to make sure you place an order based on the most recently updated stock information. You can specify a PO number which we will use throughout the whole procurement and delivery process. You will be asked to either upload your PO file, send it later or place an order without a PO file. Please note that if you choose to place an order without a PO file, we will start processing your order and any PO files sent to [[order@mcule.com|order@mcule.com]] will be neglected. We also ask for the shipping and billing details, including an EU VAT number for EU customers.
 +
 +
 +==== Order tracking ====
 +
 +After placing an order online, you can track its status by checking its unique URL. You can also request status updates and we will email you when the status of your order gets updated.
 +
 +==== Custom formatting ====
 +
 +You can request custom formatting (custom vials / plates, extra weighting, DMSO solutions, dry ice shipping) and Mcule delivers the compounds as requested. Please note that any customer-defined formatting option can be implemented to our quote calculation algorithm and listed as a new delivery format option in your personal Instant Quote account.
 +
 +==== Package consolidation ====
 +
 +Your ordered products will be delivered to you as a single package. You do not need to deal with a lot 
 +of chemical suppliers, we collect all products and send you a consolidated package.
 +
 +==== Door-to-door delivery ====
 +
 +We provide complete EU and US customs clearance service (customs duties and taxes are paid by Mcule). Mcule does not charge any hidden customs costs to its customers. Additionally,​ our advanced service enables door-to-door delivery, meaning that you will not be contacted by any customs brokers, just get the package delivered to your door.
 +
 +
 +----
 +If you have any questions, ​ or you need more information ​ please don't hesitate to contact us  at 
 +[[support@mcule.com]]
 +
  
compound-sourcing-user-guide.txt ยท Last modified: 2014/06/14 00:21 by flack